Billing FAQ’s
Have problems with or questions about your bill? We can help.
If you have received a bill from NTD Labs or from your insurance plan, we can help. We recommend that you do not contact your physician office. You will save time by dealing directly with NTD Labs or your insurance plan for any bill you may have received for a service performed by NTD Labs. Please read on to learn whether it makes more sense to contact NTD Labs or your insurance plan directly.
Patient Billing Frequently Asked Questions
- Is First Trimester Screen | Fß covered by my insurance?
- If First Trimester Screen | Fß is covered by my plan, does this mean I do not have to pay anything?
- If First Trimester Screen | Fß is not a covered benefit with my insurance plan, what can I expect to pay?
- Does NTD Labs offer patients assistance to pay their bill?
- Who should I contact if I have any other questions about a bill I receive from NTD Labs?
- How can I pay a bill which I owe to NTD Labs?
- What do I do if the explanation of benefits I receive from my insurance company is different from the bill I receive from NTD Labs?
- Why should I have prenatal testing?
Is First Trimester Screen | Fß covered by my insurance?
First Trimester Screen | Fß, from PerkinElmer’s NTD Labs, is widely accepted and recognized as a clinically superior means of screening for Down syndrome. NTD Labs has many contracts with national and regional health plans throughout the United States. However, as with any medical screen, test or procedure, it is not guaranteed to be a covered benefit by all health plans under all circumstances. The best way to confirm if First Trimester Screen | Fß is covered by your insurance plan is to contact your plan directly. You may need to provide the specific information to your insurance plan when you contact them regarding the exact laboratory testing being performed, as well as NTD Labs’ Tax ID #. This information is as follows:
CPT Code 84704: free beta hCG
CPT Code 84163: PAPP-A
NTD Labs Tax ID #: 11-2659192
If First Trimester Screen | Fß is covered by my plan, does this mean I do not have to pay anything?
The amount you may have to pay for First Trimester Screen | Fß will depend upon the specific insurance plan you have (e.g., PPO, HMO, etc.). In all cases, if a copayment is required by your plan, NTD Labs is required by law to bill you directly for this copayment amount. Further, if you have an outstanding deductible which makes you responsible for all or part of the cost of your First Trimester Screen | Fß, NTD Labs is also required by law to bill you directly for the applicable amount. Finally, if your plan covers only a specific percentage of laboratory testing, then NTD Labs is required by law to bill you directly for the percentage which is your contracted responsibility.
Back to TopIf First Trimester Screen | Fß is not a covered benefit with my insurance plan, what can I expect to pay?
The list price for First Trimester Screen | Fß is $160.00. (This does not include the cost of the ultrasound measurement of Nuchal Translucency (NT), which is required to produce a First Trimester Screen | Fß result.) This ultrasound NT is performed by your doctor’s office or an ultrasound location your doctor may refer you to. This $160.00 is the maximum amount you would be responsible to pay NTD Labs.
Back to TopDoes NTD Labs offer patients assistance to pay their bill?
If your plan does not cover First Trimester Screen | Fß or if you do not have insurance, then you may be eligible for a reduced rate under NTD Labs’ Patient Assistance Program. Under this program, NTD Labs will provide a discount on a sliding scale for individuals who are uninsured and meet our financial standards. To get complete details on the Patient Assistance Program you may call us at 1-888-NTD-LABS (1-888-683-5227) and ask for the Billing Department. You may also Email us at ntdlabsbilling@perkinelmer.com.
Back to TopWho should I contact if I have any other questions about a bill I receive from NTD Labs?
For any other questions you may call NTD Labs at 1-888-NTD-LABS (1-888-683-5227) and ask for the Billing Department or Email our Billing Department at ntdlabsbilling@perkinelmer.com.
Back to TopHow can I pay a bill which I owe to NTD Labs?
You can pay your bill by mailing your payment to:
NTD Labs, Billing Department80 Ruland Rd., Suite One
Melville, NY 11747
You can mail a check, money order or you may include your credit card information with your invoice and send it to NTD Labs. You may also pay your bill online by clicking here.
Finally, you can call NTD Labs' Billing Department and ask to pay your bill by phone using a credit card.
Back to TopWhat do I do if the explanation of benefits I receive from my insurance company is different from the bill I receive from NTD Labs?
If the Explanation of Benefits (EOB) from your insurance company is different from what is reported on your NTD Labs invoice, please call NTD Labs customer service at 1-888-NTD LABS (1-888-683-5227).
Back to TopWhy should I have prenatal testing?
According to the American College of Obstetricians and Gynecologists (ACOG), almost all children in the United States are born healthy. Only 2 or 3 out of 100 newborns have major birth defects. For the majority of babies the cause is unknown. However, there are certain birth defects that can be tested for prenatally (before a baby is born). These include Down syndrome, trisomy 18, trisomy 13 and open neural tube defects. The risk of having a baby with a chromosome abnormality such as Down syndrome increases with the mother’s age. However, ACOG recommends that prenatal testing be offered to all pregnant women, regardless of age. The First Trimester Screen | Fß is a test performed at NTD Labs to show if a woman is at increased risk of having a baby with Down syndrome, trisomy 18 or trisomy 13.
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